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Intangible Professional Development

Intangible Professional Development

When it comes to professional development, one of the most important aspects often gets overlooked, relationship-led development. Most professionals consider professional development to be a course where you gain a certification or achieve a financial milestone. However, the ‘human’ qualities that make you not just good, but exceptional, are often left behind as success is harder to measure. Here, we will discuss why relationship-led development, such as Emotional Intelligence (EQ), Mentoring, Communication, Integrity, and Leadership are so vital in shaping who you are professionally.

Emotional Intelligence (EQ) is like your secret weapon in navigating the workplace. It’s about understanding yourself, managing your emotions, and connecting with others. Did you know that a whopping 85% of professional success comes down to how well you handle people? EQ isn’t just about being nice; it’s about being savvy in the way you interact, adapt, and build relationships.

Mentoring is like having a trusted guide on your career journey. It’s someone who’s been there, done that, and is willing to share their wisdom with you. A mentor doesn’t just teach you skills; they help you grow personally, gain confidence, and expand your professional network. It’s a relationship that’s all about learning and support.

Communication is the heartbeat of any workplace. It’s not just about what you say, but how you say it and how well you listen. Good communication fosters understanding, resolves conflicts, and fuels creativity. When you can express yourself clearly and connect with others authentically, you’re unstoppable. Adapting your communication style to other personality types helps foster a health working culture.

Integrity is your moral compass in the professional world. It’s about doing the right thing, even when no one’s watching. Integrity builds trust and respect, which are essential for lasting relationships and success. When you stand by your principles and act with honesty and transparency, you earn credibility that money can’t buy.

Leadership isn’t just for those with executive titles; it’s for anyone who wants to make a difference. True leadership is about inspiring others, being accountable, and bringing out the best in people. It’s not about ordering others around; it’s about empowering them to shine and achieve their potential.

In a nutshell, while technical skills are crucial, it’s the intangible qualities that truly set you apart. So, nurture your Emotional Intelligence, seek out mentors, hone your communication skills, uphold your integrity, and lead with purpose. These are the qualities that will not only make you successful but also fulfilled in your professional journey.

Michael Herd is an International Consultant and Search Executive with KOPPLIN KUEBLER & WALLACE, a consulting firm providing executive search, strategic planning and data analysis services to the private club and hospitality industries. Michael can be reached at +44 (0) 7903 035312 and at michael@kkandw.com.

Intangible Professional Development2024-03-29T19:37:22+00:00

KOPPLIN KUEBLER & WALLACE Renews Executive Partnership with National Club Association

National Club Association Renewal

KOPPLIN KUEBLER & WALLACE renewed its Executive Partner status with the National Club Association for the seventh consecutive year.  The company also renewed its sponsorship of the Excellence in Club Management® Awards Gala for the third year.  KK&W is a leader in private club executive search, governance, education, training, consulting, and planning.

“NCA is delighted to have industry leader KK&W as an executive partner,” said NCA President & CEO, Joe Trauger. “Their partnership and sponsorship of the ECM Gala are fitting demonstrations of their commitment to excellence in the private club community. We’re looking forward to another fantastic year as partners.”

KK&W Partner Tom Wallace shares, “Dick Kopplin, Kurt Kuebler and I look forward to our ongoing commitment to NCA and supporting the association’s initiatives centered around advocacy, insight, and governance best practices for private clubs. Together, we can pave pathways for sustaining and shaping a thriving industry landscape.”

KOPPLIN KUEBER & WALLACE’s Executive Partnership benefits NCA members through education initiatives and investments across NCA’s platforms and services. Firm executives are regular contributors to Club Director and Club Trends magazines in addition to NCA’s annual webcast series and multiple committees. Recent contributions include:

In 2022, KK&W was the inaugural sponsor of the Excellence in Club Management® Awards Gala, recognizing the extraordinary industry contributions of private club general managers, managers, and chief operating officers who have exhibited outstanding skills in managing their clubs.

“We are proud to continue our sponsorship of the Excellence in Club Management® (ECM) Awards Dinner in 2024,” agree the KK&W partners. “As advocates for growth and leadership, we recognize the transformative power this recognition can have on elevating standards and fostering a culture of excellence within private clubs.”

Past ECM winners within the KOPPLIN KUEBLER & WALLACE team include:

  • The Mead Grady Award – Michael G. Smith, CCM, CCE, ECM
  • The Lifetime Achievement Award – J.G. Ted Gillary, CCM, CCE, ECM, CMAA Fellow
  • Country/Golf Club with Under 600 Full-Privilege Members – Thomas B. Wallace, CCM, CCE, ECM
  • Specialty Club – John“Jack” Sullivan, Jr., CCM, ECM
  • City/Athletic Club or City/Dining Club – J.G. Ted Gillary, CCM, CCE, ECM, CMAA Fellow

About NCA

The National Club Association (NCA) has been the advocate for the private club industry in Washington, D.C., for more than 60 years. As the voice of private clubs on Capitol Hill, the NCA ensures that club concerns are forefront when legislative and regulatory issues affecting the industry are being decided. In addition, NCA provides club leaders with an outstanding array of resources on club industry trends, governance best practices, legal and operational matters, and ways to strengthen club leadership. nationalclub.org.

KOPPLIN KUEBLER & WALLACE Renews Executive Partnership with National Club Association2024-03-27T15:36:31+00:00

The Role of Artificial Intelligence in Enhancing Membership Experience and Operations

In today’s private club landscape, maintaining a competitive edge means embracing innovation. Artificial Intelligence (AI) offers tangible benefits for member clubs, promising to elevate both the membership experience and operational efficiency. Understanding the pragmatic integration of AI is crucial to realising its true potential for impacting clubs for the better.

Membership Experience

AI has the capability to revolutionise membership engagement with your club. By leveraging AI-driven personalisation, clubs can tailor offerings to individual preferences, creating a bespoke journey for each member. From customised event suggestions to personalised communications, AI enhances engagement and fosters a sense of exclusivity.

Moreover, AI-driven analytics can provide invaluable insights into member behaviour, allowing clubs to anticipate needs and preferences. This predictive capability enables proactive service delivery, ensuring that members feel understood and valued.

However, it is essential to strike a balance. While AI enhances personalisation, maintaining the human touch is critical. Combining the efficiency of AI with personal interactions ensures a holistic and enriching membership experience.

Operational Efficiency

In relation to operations, AI can streamline processes and optimise efficiency. From automated member onboarding to predictive maintenance for club facilities, AI can handle routine tasks, freeing up staff to focus on more complex and interpersonal aspects of their roles.

AI-driven analytics can also revolutionise decision-making processes by providing data-driven insights. From resource allocation to financial planning, clubs can make informed decisions, leading to better overall management.

Nonetheless, it is crucial to implement AI in a way that enhances, rather than replaces, human capabilities. Staff should be trained to collaborate effectively with AI systems, ensuring a seamless integration that maximises operational efficiency while preserving the human touch.

Balance

The integration of AI should be seen as a complement to, not a replacement for, personal relationships within member clubs. While AI enhances efficiency, human interactions provide the emotional connections that are the backbone of any successful club.

Understanding the importance of this balance is key. AI can handle routine and data-driven tasks, allowing staff to focus on building meaningful connections with members. The human touch remains irreplaceable in cultivating a sense of community and loyalty.

As managers in the club industry, great opportunity exists in understanding the benefits of embracing AI and identifying the solutions best-suited for their operations. Additionally, advocating for and outlining a progressive technology budget with implementation timelines and plans are key to components to success. The return on investment goes above and beyond the membership experience and operational enhancements discussed above. Top candidates for open positions will prioritise private clubs that embrace technology when considering their next career opportunities.

Michael Herd is an International Consultant and Search Executive with KOPPLIN KUEBLER & WALLACE, a consulting firm providing executive search, strategic planning and data analysis services to the private club and hospitality industries. Michael can be reached at +44 (0) 7903 035312 and at michael@kkandw.com.

The Role of Artificial Intelligence in Enhancing Membership Experience and Operations2024-01-25T22:06:42+00:00

2024 Club Industry Predictions

2024 Private Club Industry Predictions

As the club industry continues to innovate and collaborate to meet the evolving needs of both members and professional staff, we share our predictions for the elements of success that will help clubs thrive in 2024….

Stronger Focus on Governance Best Practices

There will be continued emphasis on clubs operating more like a business where data, financials, and the Strategic Plan/Capital Reserve Study are used to make decisions.

One of the biggest opportunities for clubs in 2024, will be using a third-party portal for all governance-related items. Portals can be accessible by desktop or on a mobile device and give board members easy access to all governance documents. Portals allow governance to be more efficient by dealing with minutia outside of the boardroom and focusing on strategic issues during meeting time.

With respect to talent strategy, which we will touch on more below, boards will become more strategically involved in how the club is recruiting, onboarding, and retaining staff. There will be a plan as to how the club can become an employer of choice and boards will become a strategic partner with paid staff in attracting and retaining talent.

Additionally, we will see more frequent and transparent communication between all constituencies, club management, the board, and the membership base as a whole. Key components of this improved communication will be:

  • Sharing master goals for the board, committees, and GM/Department heads annually with the membership.
  • Surveying members (not anonymously) through day-to-day satisfaction and feedback surveys and moving away from using committees as a sounding board for understanding perspective.
  • Transitioning from a Nominating Committee to a Leadership Development Committee that works year-round actively nurturing volunteer leadership making it easier to find good people to fill volunteer positions.

Elevating Food & Beverage Operations

In 2024, clubs will prioritise elevating and improving the quality of their food and beverage operations. Recognising the importance of offering unique and diverse experiences, clubs will invest in their food and beverage programs to excite and engage members. From farm-to-fork dining options to curated cocktail and mocktail menus, clubs will enhance their offerings to align with the evolving tastes and preferences of their members.

Moreover, there is a growing trend toward incorporating sustainability into food and beverage. Clubs are increasingly sourcing locally, reducing food waste, and adopting eco-friendly practices in their kitchens. This not only aligns with the global push for sustainable practices but also resonates with members who are becoming more conscious about the environmental impact of their choices.

Embracing Technology for Operational Efficiency

The integration of technology will continue to be a dominant force shaping the club industry in 2024. Clubs are leveraging advanced technological solutions to streamline operations, enhance member experiences, and stay ahead in a competitive market. From sophisticated reservation systems and contactless payment options to AI-driven personalisation of services, technology is becoming an integral part of the club experience.

Operational efficiency will be a top priority with clubs implementing state-of-the-art management systems to optimise resource allocation, track member preferences, and manage inventory effectively. Mobile apps will continue to grow in popularity for providing seamless member interactions, from booking facilities to accessing personalised workout routines. This tech-savvy approach not only enhances member satisfaction but also positions clubs as forward-thinking and adaptable.

Employer Branding and Professional Development

The coming year will see continued emphasis on employer branding to attract and retain top talent. Professional development programmes will be at the heart of this strategy as clubs recognise that investing in growth opportunities for team members not only improves service quality but also enhances the overall club culture.

From offering specialised training to creating clear career paths, clubs will work to position themselves as employers of choice in the competitive hospitality labour market. Focusing on employee development not only improves retention rates but also fosters a positive work environment that directly contributes to better member satisfaction.

Michael Herd is an International Consultant and Search Executive with KOPPLIN KUEBLER & WALLACE, a consulting firm providing executive search, strategic planning, and data analysis services to the private club and hospitality industries. Michael can be reached at +44 (0) 7903 035312 and at michael@kkandw.com.

2024 Club Industry Predictions2024-02-24T17:52:04+00:00

The Power of Employer Branding in a Candidate-Driven Market

Power-Employer-Branding

In today’s evolving and competitive job market, the balance of power has shifted. With the rise of a candidate-driven landscape, job seekers are active decision-makers in the hiring process. In such a scenario, the concept of “employer branding” has taken centre stage, emerging as a pivotal factor in attracting and retaining top talent. In this piece, we will delve into the significance of incorporating employer branding into your talent strategy and how it can make all the difference in securing the best professional team for your club.

A Paradigm Shift

In a candidate-driven market, the demand for skilled professionals exceeds the available supply. As a result, job seekers have a plethora of opportunities at their disposal, enabling them to be selective about the companies they choose to work for. The conventional recruitment process, where employers held most of the decision-making power, has evolved into a scenario where companies need to be prepared to showcase themselves as an employer of choice.

Crafting an Identity

Employer branding is more than just a buzzword; it is the identity and reputation that a company portrays to the outside world. Just as a strong consumer brand attracts loyal customers, a robust employer brand appeals to first-class candidates who are seeking not just a job, but an experience. In a candidate-driven market, employer branding is the tool that differentiates your club from the rest, making it a preferred destination for the best talent.

Key Elements of Effective Employer Branding

  1. Authenticity: The foundation of any strong employer brand lies in authenticity. It’s not enough to just create a polished image; it must be grounded in reality. Authenticity builds trust and credibility, both of which are crucial in attracting top talent.
  2. Club Culture and Core Values: Candidates are searching for a workplace that aligns with their beliefs and aspirations. A well-defined club culture and strong core values will help candidates resonate with your club and envision themselves as part of your club’s story.
  3. Employee Value Proposition: It’s important to outline what your club offers to employees in terms of benefits, opportunities, and overall work experience. A compelling employee value proposition showcases the unique advantages your club provides and sets it apart from competitors.
  4. Employee Testimonials and Stories: Real stories from current team members can provide a genuine glimpse into daily life at your club. These perspectives serve as powerful endorsements that candidates can relate to.
  5. Engagement and Communication: Regularly engage with your target audience through various channels, such as social media, dedicated space on the club’s website, news releases, and educational opportunities. Identifying relevant brand awareness opportunities and committing to consistent communication nurtures connectivity and keeps your candidate pipeline informed and engaged.

In Conclusion

Cultivating a strong employer brand, especially in the competitive market of hospitality, will prove great return on investment in the areas of securing talent more quickly and lowering recruitment expenditures. A positive perception and strong understanding of the club’s values, culture, and unique offerings will earn a strong pool of prospects when positions become available and result in lower turnover due to the alignment you have already established. Going forward, making a strategic investment in your employer brand will make all the difference in building a thriving and enduring professional team.

Michael Herd is an International Consultant and Search Executive with KOPPLIN KUEBLER & WALLACE, a consulting firm providing executive search, strategic planning and data analysis services to the private club and hospitality industries. Michael can be reached at +44 (0) 7903 035312 and at michael@kkandw.com.

The Power of Employer Branding in a Candidate-Driven Market2023-11-30T16:51:02+00:00

CMAE Announces Premier Partnership With KOPPLIN KUEBLER & WALLACE

2023-Club-Management-Association-Europe-Press-Release-1100x619-1.png

CMAE Announces Premier Partnership with KOPPLIN KUEBLER & WALLACE

London, United Kingdom – October 9, 2023

CMAE is delighted to announce a Premier Partnership with the leading recruiting and consulting firm, KOPPLIN KUEBLER & WALLACE (KK&W). Through this partnership, CMAE members will benefit from KK&W’s expertise in the areas of private club executive search and governance.

Commercial Director at CMAE, Craig Cotterill, commented on the partnership, “staffing and governance present significant challenges for club managers right now, and securing relevant insight and support in these areas through this Premier Partnership with KOPPLIN KUEBLER & WALLACE will prove invaluable.”

KK&W’s executive search expertise includes GM/COO, CEO, AGM, Clubhouse Management, F&B, Financial, Golf, Culinary, Agronomy, Racquets, Human Resources, Fitness & Wellness, and Membership/Marketing. In addition to executive search, KK&W is a benchmark in private club governance and operational consulting.

Cotterill continues, “the partnership will see us work closely with Michael Herd, a well-known and respected professional, who has worked within this space for many years. Together our organisations will strive to identify industry needs and deliver solutions through education to better equip club managers across the CMAE family. As an association, we are delighted to welcome Michael and his esteemed colleagues at KK&W to our growing portfolio of Premier Partners.”

Michael Herd, Head of International Search and Consulting shares, “we are honoured to partner with CMAE and look forward to opportunities to educate on leadership, governance, and best practices. Additionally, we are thrilled for the opportunity to bring our firm’s unmatched process for delivering comprehensive executive search solutions to future candidates and private club clients seeking top-tier professionals for key leadership roles.”

Club Management Association of Europe

The Club Management Association of Europe (CMAE) is a non-profit making professional association with members involved in the management of sports clubs (golf, tennis, sailing, rowing, rugby, football, cricket), health & fitness clubs, leisure, city and dining clubs located throughout Europe, Middle East and Northern Africa.

The CMAE is also the pan-European ‘umbrella’ organisation for a variety of national professional associations for club managers and secretaries. National associations can affiliate to the CMAE, thereby giving their membership access to the CMAE education programme and other CMAE international activities and events.

CMAE is closely aligned with the Club Management Association of America (CMAA) and actively participates in the annual World Conference for club managers and other international events.

KOPPLIN KUEBLER & WALLACE

People Focused, Quality Driven. When you work with KOPPLIN KUEBLER & WALLACE, you can expect an experience that will be centred around the well-being of their clients, the candidates they place, and the industry they love. Their process has been perfected since 1996 and involves merging more than 500 years of combined expertise with a comprehensive understanding of stakeholders’ needs. Their Board Dynamics/Model has been presented to over 1000 private clubs and communities. They are an award-winning executive search and consulting firm and a trusted partner dedicated to the success of the organizations they work with. For more information, visit kkandw.com.

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For more information please contact:

Thomas B. Wallace III, CCM, CCE, ECM, Managing Partner
(412) 670-2021 | tom@kkandw.com

Michael Herd, Head of International Search & Consulting
+44 (0) 7903 035312 | michael.herd@kkandw.com

CMAE Announces Premier Partnership With KOPPLIN KUEBLER & WALLACE2023-10-11T16:02:32+00:00

Bethany Taylor

Bethany Taylor

Support & Development Specialist

Bethany Taylor joins KK&W with experience in the hospitality industry including luxury leader Four Seasons hotels and resorts, historical hotels, and high-end country clubs. As a Support & Development Specialist, Bethany possesses the skills and experience necessary to navigate and support the unique needs of clients and candidates. Her connectivity to the club and hospitality industries in addition to her passion for continuous improvement, learning, and building amazing teams ensures that she will extend great customer service and guidance.

Email: bethany@kkandw.com

Phone: 603-682-7404

LinkedIn

Bethany Taylor2023-09-28T13:12:48+00:00

Chris DeChillo

De,Chillo, Chris - Headshot

Chris DeChillo

Hospitality Trainer & Leadership Coach

Chris DeChillo has extensive training and facilitation experience within both the hospitality & healthcare industries. In the last 10 years, he has trained or facilitated meetings with thousands of professionals on behalf of dozens of pharmaceutical companies and hospitality teams.

His background in luxury hospitality service and leadership provides a strong operational and training foundation for his consulting and coaching clients. His formal coach training is through the Co-Active Institute (CTI).

Audience engagement, emotional intelligence, and leadership coaching are topics about which Chris is passionate and well-versed in, that add tremendous insight and value. His energy and enthusiasm make learning exciting for executives and line-staff.

Prior to pursuing a career in coaching and consulting, Chris worked with luxury brand, Four Seasons Hotel & Resorts, with assignments throughout Texas, California, and Colorado. As Director of F&B, Chris held leadership positions with expertise overseeing budgeting, operations, dining, and recreational outlets.

Chris resides in Castle Rock, CO where he enjoys hiking, biking, and overlanding throughout Colorado & Utah, along with experiencing the local food wherever his travels take him.

Email: chris@kkandw.com

Phone: 720-258-5937

LinkedIn

Resources & Insights From Chris…

Coaching is not about providing solutions. How can we have the right answer to another person’s dreams or aspirations? Leaders often think “I’m in charge”; “I have to have all the answers” (as one misguided leader told me over a decade ago); or “it’s my job to get things right.” When we give out solutions like a lollipop at the doctor, we deny others an opportunity to grow. If you try to help a butterfly out of his cocoon, he will not develop the muscles needed to fly. As a coach, there is the opportunity to be amazed by the transformation someone can make…

Read More

Partnering with leaders in a thought provoking, creative process that inspires them to maximize their personal and professional potential.

Learn More

“Over the past year, our partnership with Chris has been a tremendous resource for our team. He has provided our leaders continuous mentorship and ensured implementation of a holistic leadership training and development program. These best practices have truly enhanced our club’s mission, employee culture, and member experience.”

Mike Mainhart, PGA
General Manager, Laredo Country Club

Our programs grow passion and confidence through storytelling, sharing experiences, role playing, situational awareness exercises and more…Designed for Department Managers & Teams.

Learn More
Chris DeChillo2024-03-11T18:36:25+00:00

Choosing Leaders, Not Just Jobs

Choosing-Career-Path

Within the world of private clubs, candidates are on a quest for more than just employment – they’re in search of leaders who embody the essence of these respected establishments. Central to this evolving trend are general managers, the individuals who wield significant influence over the charm and resonance of these well-established properties.

In the following sections, we’ll explore how candidates’ decisions are shaped by the dynamic leadership of general managers. Through their vision and guidance, general managers play a pivotal role in attracting exceptional talent and creating a work environment that surpasses competition.

Join us as we highlight the trending elements bridging candidate aspirations and skilled leadership in the captivating landscape of talent strategy in the private club industry…

The Ascension of Leadership-Centric Decision Making
Gone are the days when candidates accepted positions solely based on monetary rewards. Today, candidates are drawn to leaders who build camaraderie and curate experiences that extend far beyond fulfilling job descriptions.

A Leader Sets the Tone
The impact of a general manager in a private member club transcends their role. The way they handle member interactions, anticipate desires, and resolve challenges motivates operations throughout the entire club. Top candidates for core management roles gravitate towards general managers with genuine charisma, resulting in a membership and team who feel confident they are well-balanced parts of the whole.

Inspirational Pathways and Personal Growth
Private member clubs of today need to offer not just jobs, but a journey. General managers, at the helm of this voyage, are sought-after captains of inspiration. Their ability to navigate uncharted waters, stimulate creativity, and nurture personal growth are the underpins of appeal for candidates aspiring toward a remarkable career path.

Alignment of Ethos and Ideals
Leading candidates seeking opportunities with private member clubs are driven by identifying shared values. The ethos upheld by a general manager, be it a dedication to luxury, philanthropy, or cultural pursuits, become resonant chords that strike a harmonious note with candidates’ ambitions. The commitment of a general manager to the tenets of club culture has become a pivotal factor in candidate deliberations.

Trust and Openness
In the discerning world of private member clubs, trust is a currency of paramount value. General managers who cultivate openness, transparency, and honesty attract candidates seeking not just a position, but a workplace centered around integrity. The assurance that voices will be heard, and contributions will be acknowledged respectfully creates an irreplaceable draw.

Mentorship
Candidates, like aspiring apprentices, seek leaders who are invested in their personal and professional evolution. The prospect of being nurtured under the supervision of a seasoned general manager can be the compass guiding candidates to their chosen destination. Leaders who are not afraid to develop talent will establish a strong pipeline of the best to work alongside them.

Michael Herd is an International Consultant and Search Executive with KOPPLIN KUEBLER & WALLACE, a consulting firm providing executive search, strategic planning and data analysis services to the private club and hospitality industries. Michael can be reached at +44 (0) 7903 035312 and at michael@kkandw.com.

Choosing Leaders, Not Just Jobs2023-09-21T18:26:54+00:00

Racquets Summit 2023

Executive Leadership Summit Designed For Racquets Professionals

 presented by

Racquets-Summit

Over the last fifteen years, KOPPLIN KUEBLER & WALLACE, has hosted leadership events for General Managers and PGA Golf Professionals at clubs around the country. This inaugural Racquets Summit is an opportunity to dive into the trends and challenges that each of us as leaders, face day in and day out in our unique industry.  KK&W is more committed than ever to furthering the racquets profession and making a positive impact wherever possible. Participants are afforded the opportunity to engage with each other, talk about leadership strategies, share best practices and have thoughtful conversations about what is at the forefront for us as industry leaders. This unique, invitation-only, networking opportunity will bring together the leading Racquets Directors in the private club industry from across the United States and Canada.

Agenda:

The event will be hosted Tuesday, November 14 – Wednesday, November 15, 2023.

Tuesday afternoon will feature a Pickleball Networking Event followed by a Welcome Reception & Dinner.  On Wednesday morning we will begin with Continental Breakfast and Morning Education Sessions. We will break for Lunch and then continue with Afternoon Education Sessions. The Summit will close with a Cocktail Reception and Dinner.

The registration price is inclusive of all Summit activities and all events within the agenda will be hosted at the River Oaks Country Club in Houston, TX.

The speaker line-up for the Racquets Summit includes:

  • Lisa VanOverbeke, Co-Founder of Cycle Bar
  • Shawn Wendell, Owner, Pink Jeep Tours
  • Three Carpenter, General Manager at Edinah Country Club and Author of “People First”
  • Ted Gillary, Executive Coach, Branding Expert, and Search & Consulting Executive
  • Keynote Speaker will be announced in early October! Please stay tuned. 

Event contact: Patty Sprankle | patty@kkandw.com | 561-723-0607

KK&W Summit History:

What began as a small group of elite club managers looking to challenge and learn from one another became a catalyst for Executive Leadership At A Higher Level. Over time the founding group has hand selected more participants and hosted events for Golf Professionals, Racquets Professionals and other niche segments. They have also introduced legacy programming to encourage young managers, and most recently added SheLeads, to enhance programming specific to women in executive positions.

We hope to see you in November and welcome you with enthusiasm to our Inaugural KK&W Racquets Summit!

Racquets Summit 20232023-09-15T23:08:28+00:00
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